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Michael O’Neil, Senior Service Manager for South Lanarkshire has completed over 100 training and development courses in his 10 years of employment. Lifeways training helped him progress from a Support Worker to Senior Service Manager with no prior care experience.

"I had no care background until I started in 2011. I wanted a change in career and wanted to make a difference to people's lives".

Throughout his Lifeways journey, Michael has achieved several qualifications and achievements. Since 2011, he has gained his SVQ 3, SVQ 4, Health & Safety Level 3, and PBS Trainer qualification. Michael also has over 100 training certificates under his belt, from Social Media Awareness to Equality and Diversity, Epilepsy Awareness and Fire Safety. Thanks to all the effort Michael has put into his training and development, he has had 4 job titles since his employment.

As a registered manager, with the Care Inspectorate for South Lanarkshire and the West of Scotland, he now Manages 3 Service Managers, 105 staff, and 12 services with 47 service users, all whilst undertaking his usual day-to-day responsibilities.  

"Each day, I start by speaking with my service managers, to discuss any issues that have arisen. I also visit services under my registration, linking in with the people we support and staff. I also attend meetings with social workers and stakeholders that we have in the business, linking in with my area manager and others within Lifeways". 

To see how you can join our Lifeways team and gain as many qualifications and training certificates as Michael, then head over to our careers page.

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