Our Transformation Plan
Launched in 2022, our Transformation Plan has seen investment in properties, training, systems and pay, enabling us to focus on what truly matters - delivering exceptional care.
Support that changes lives
Supported living
Everyone deserves a home to feel proud of. But our supported living isn’t just about modern, homely surroundings. It’s about providing support that fits seamlessly around you, with uniquely rewarding relationships that will help to build your confidence and independence.
Residential care
Every single person living in our residential care locations has their own unique needs and aspirations. So every single home is unique too. We’re proud to work 24 hours a day, 7 days a week, dedicating ourselves to helping each individual to lead a rich and fulfilling life.
Mental health
Our dedicated support provides the very best support for individuals affected by mental ill health, enabling people to live with greater independence and control over their lives. We offer a pathway of services and settings, from specialist recovery services to longer term supported living and residential services across the UK.
Support as unique as you are
Our purpose at Lifeways is to improve lives - it’s as simple as that. We help almost 5,000 people all across the UK to live with independence in their local community. We support people to discover new hobbies, activities and friendships, spending quality time with like-minded people. And, we pride ourselves on helping each and every one of the people we support to find the confidence and self-belief they need to follow their personal goals and dreams.
How do we achieve this? By offering a truly personalised approach in everything that we do. Our support is always tailored around each person’s likes, dislikes and ambitions. And we build support plans in partnership with each person’s family and support networks, keeping everyone involved and informed, because we know how important it is for the people we support to stay connected with the people they care about most.
Watch: Beattie's story
Beattie knew she wanted her independence and was ready to move out of the family home and into a more independent living environment, something she found with Lifeways at St Thomas House in North Walsham.
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Watch: Ross’s story
Ross moved to Lifeways after his parents realised it might be time to look at alternative care options once they reached their seventies.
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Read: Paul's story – a record-breaking Paralympic medallist
Paul, who lives at Pensby Road – one of our supported living services was born with Cerebral Palsy, but despite this he has always believed that anything is possible as long as you put your mind to it.
View moreCareers with our trusted local teams
Our people make all the difference. That’s why we invest in their ongoing training and development, providing rewarding and progressive careers to people across the UK. Despite being the country’s largest provider of supported living, every one of our locations is run by trusted teams, meaning you'll experience a true sense of togetherness and feeling of family.
What's happening at Lifeways
News
16th April 2025
First winners of 30 Wishes initiative revealed
News
16th April 2025
Lifeways’ Health and Safety Team highly commended at national awards
News
14th April 2025
The Lifeways Annual Review 2024/25
For commissioners and professionals
As a commissioner or care professional you can refer to Lifeways with confidence. Every one of our support workers are working towards or have achieved the Care Certificate qualification, and more than 83% of our supported living locations are rated good or outstanding by the CQC. That puts us well above average in our sector.
I am so pleased and immensely relieved to see my clients out of a nursing home and into supported living. Already they are much happier and going out every day. This will transform their lives for the better.
Social worker who referred to a Lifeways location
Make a referral or arrange a visit
Call 0333 321 4881 or contact us online to make a referral or arrange a visit to one of our services.
Make a referralFind support in your local area
Use our online tool to search for a service and register interest in available locations in your area.
Find a serviceAwards and certifications
