FAQs
Find the answers to questions frequently asked by the people we support, family members and healthcare professionals.
Can I move from a shared house to a flat of my own?
Yes, if your needs change and you wish greater independence we would help you move as part of your support plan and progress towards more independent living.
Read moreCan my partner move into my flat with me?
We support a lot of couples in our service but both must have support needs.
Read moreCan I keep a pet?
Yes, depending on the approval of your landlord and as long as you are able to care for your pet yourself.
Read moreHow long will it be before I can move into my house?
It will usually be between four to six weeks, including two weeks to set up your tenancy. If the situation is urgent, we can complete the process quicker depending on each individual case.
Read moreWhat furniture do I need?
In our flat schemes all white goods are provided, but you will need to provide the rest of your furniture and fittings.
Read moreWhat bills do I need to pay for?
In our flat schemes you will need to pay for all utility bills, telephone, broadband, TV license and contents insurance. In our shared houses, bills are often shared and there may be a household account that people contribute to – please check with each individual location for more details.
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