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Jodie Allen Cawley Lifeways good to outstanding managers network regulator cqc care inspectorate

If you’re a manager of a supported living or residential care service in the UK, you might often ask yourself:

How can I take the service I manage from the regulator’s ‘Good’ to the coveted ‘Outstanding’ (or Excellent) rating?

But if you work with a large, seasoned team of professionals and support experts, finding an answer is not hard, writes Jodie Allen-Cawley, Group Lead Quality Manager at Lifeways.

A journey of support

As Lifeways works in 1,500 locations, supporting almost 5,000 adults across the UK, our teams of in-house support functions are able to lead and support managers on this journey.

Here's a Lifeways Good to Outstanding Managers' Network meeting in action!

To help our task of helping people live independent and happy lives through extraordinary support, in 2019, we established the Good to Outstanding Managers' Network – or G2O for short.

Our network helps Lifeways’ managers and area managers across the UK support and mentor each other on their journey of excellence.

To find out more about the network – and why it’s worth aiming to take a service from ‘Good’ to ‘Outstanding’ (or Excellent) – read the full feature on

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