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Rose Keys supported living service

Rose Keys, a Lifeways residential service in Gainsborough, Nottinghamshire, has received a fresh rating from the regulator, the Care Quality Commission (CQC).

The residential care service is currently home to six adults who live with learning disabilities, autism, and mental health conditions.

After a CQC inspection last year, Rose Keys has been rated ‘Good’ by the regulator. The CQC classes all health services with one of four ratings: Outstanding, Good, Requires Improvement, or Inadequate.

What the CQC report says about Rose Keys:

  • “People told us that they felt safe with staff.”
  • “People were supported to have maximum choice and control of their lives and staff supported them.”
  • “People's outcomes were consistently good, and people's feedback confirmed this.”

The CQC report also praised the dietary choices at the service and noted that “the service was rewarded the highest award for food hygiene by the Food Standards Agency.”

“People could decide what food they wanted to eat,” the report noted. “Weekly menus were planned based on people’s preferences. People’s cultural and ethical needs were taken into account when planning meals and people were encouraged to make healthy food choices.”

Richard Lee, Rose Keys’ new Registered Manager, says the fresh rating shows the team’s “level of commitment and drive to deliver such a high level of support.”

“We are all very pleased with the new rating from the CQC inspection, as it reflects the hard work of all involved - from our support workers to management - and shows that working in collaboration is key to a successful service.”

About Rose Keys:

Rose Keys is a Lifeways residential service located in a village near Gainsborough, South Yorkshire.

About Lifeways:

Lifeways is the UK’s largest team of support professionals providing supported living and residential care for adults in the community.

We support adults with diverse and complex needs, including learning disabilities, autism, physical disabilities, acquired brain injuries, and mental health conditions

As the supported living sector’s largest team of professionals, Lifeways’ extensive experience and national reach mean we deliver extraordinary support to adults, enabling them to live fulfilling and independent lives in the community. 

Our 11,000 colleagues currently support almost 5,000 individuals who live in our 1,500 supported living and residential services across England, Scotland, and Wales. 

Find out more about how we change people's lives at:  

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