Abbeymoor celebrates new chapter following huge £700k transformation and ‘Outstanding’ care rating
A residential care service supporting people with Neurological conditions to live their final years to the fullest in Newcastle has been transformed following a major £700,000 refurbishment by Lifeways.
The unveiling marks the culmination of months of hard work by Lifeways' Property Team and comes shortly after Abbeymoor received an 'Outstanding' rating for its caring approach from the Care Quality Commission (CQC).
The CQC report highlighted the positive experiences of people supported at Abbeymoor, with inspectors noting that residents felt safe, well cared for and supported by staff who understood their individual needs and treated them with kindness, dignity and respect.
The service maintained its overall 'Good' rating, with 'Good' ratings also retained across the areas of safe, effective, responsive and well-led care. 
Karen Jones, Managing Director of Lifeways' Residential Care division, said: "Abbeymoor is a truly special service, and we're delighted to unveil this transformation following a significant investment in its future.
"This refurbishment has been over a year in the making, and I want to thank our Property Team for the dedication, skill and attention to detail they've shown throughout the project. From beautifully refurbished bedrooms and communal spaces to upgraded fixtures and fittings, every improvement has been made with the people who live here in mind.
"We know that the environment people live in has a huge impact on their wellbeing, comfort and quality of life. By investing in homes like Abbeymoor, we're creating warm, welcoming spaces where people with Neurological conditions can receive exceptional, person-centred care and enjoy the very best quality of life."
She added: "I'm also immensely proud of the Abbeymoor team for achieving an 'Outstanding' rating for how caring the service is. That recognition reflects the compassion, professionalism and commitment they show every single day. The refurbishment gives people a wonderful place to call home, but it's our colleagues who make Abbeymoor such a special place to live." 
Abbeymoor’s extensive refurbishment included:
- Redecorated bedrooms, with colours and finishes chosen by each person supported at the service
- Purpose-built en-suite facilities, with baths removed and replaced by accessible wet rooms
- Refurbished communal rooms, including new flooring throughout
- New communal shower rooms
- Refurbished assisted bathrooms
- Installation of new fire doors
- New sockets and switches throughout the service
- Refurbished laundry room
- A full main kitchen refurbishment, including new flooring, ceiling and appliances
- Resurfaced car park with clearly marked parking bays, including a dedicated ambulance bay
Andrea Ellison, Head of Property at Lifeways, added: “It has been incredibly rewarding to see this £700,000 refurbishment come to life and to witness the transformation of Abbeymoor.
“The service was ready for significant investment, and our team has worked tirelessly to create a modern, welcoming environment that truly reflects the needs, preferences and personalities of the people who live here.
“Abbeymoor is one of several major refurbishment projects being delivered by our Property Team, and it’s fantastic to see the positive impact these improvements are having on the people we support, their families and the teams who care for them every day.” 
Read the latest CQC report here: https://www.cqc.org.uk/location/1-2904748013/reports/AP23573/overall
Find out more about Abbeymoor Neurodisability Care Centre here: Abbeymoor | Lifeways